Frequently Asked Questions

Everything you need to know about your luxury fashion experience.

What is the standard shipping timeframe for my order?

Standard shipping typically takes 3-5 business days within the continental U.S. Express shipping options are available at checkout for expedited delivery.

What is your return and exchange policy?

We offer a 30-day return window for all unworn apparel and accessories. Items must have original tags attached and be in their original packaging to qualify for a full refund.

How can I track my package once it has shipped?

Once your order is processed, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.

Are your products true to size?

Most of our garments are designed for a standard fit. We recommend consulting the detailed size guide located on each product page to find your perfect measurement.

What payment methods do you accept?

We accept all major credit cards, including American Express, Visa, and Mastercard, as well as digital wallets like Apple Pay and PayPal for a secure checkout.